Welcome to Lumen. These Terms and Conditions govern your access to and use of our website, mobile application, devices, and related services. By using Lumen, you agree to these terms. If you do not agree, please discontinue use of our services.
Use of the Platform
Lumen provides lifestyle and wellness insights based on metabolic data collected through breath measurements and user inputs. Our services are intended for informational and educational purposes only. They are not designed to diagnose, treat, cure, or prevent any medical condition. You are responsible for how you use the information provided and should consult a qualified healthcare professional before making significant health or dietary changes.
Eligibility and Account Responsibility
You must be at least eighteen years old to use Lumen unless permitted by a legal guardian. When creating an account, you agree to provide accurate and complete information and to keep your login credentials secure. You are responsible for all activity that occurs under your account, including any data entered or actions taken.
Device and App Usage
Lumen devices and applications should be used according to the instructions provided. Improper use, modification, or misuse of the device may affect accuracy and may void warranties or support. We do not guarantee uninterrupted or error-free operation and reserve the right to update, modify, or discontinue features to improve performance or security.
Data and Privacy
Your privacy matters to us. By using Lumen, you consent to the collection and use of personal and metabolic data as described in our Privacy Policy. We use this data to provide personalized insights, improve our services, and support research and development. You retain ownership of your personal data, subject to applicable laws and our stated policies.
Subscription, Payments, and Billing
Certain features of Lumen may require a paid subscription. Pricing, billing cycles, and renewal terms are clearly disclosed at the time of purchase. By subscribing, you authorize us to charge applicable fees to your selected payment method. Subscriptions may renew automatically unless canceled in accordance with the stated cancellation policy. Refund eligibility, if any, is subject to the terms presented at purchase.
Intellectual Property
All content, software, trademarks, designs, and materials associated with Lumen are owned by or licensed to us and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission. Limited permission is granted to use the platform for personal, non-commercial purposes only.
Limitation of Liability
Lumen is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including reliance on provided insights. Your use of Lumen is at your own risk.
Termination and Changes
We reserve the right to suspend or terminate access to our services if these Terms are violated. We may update these Terms from time to time, and continued use of Lumen after changes take effect constitutes acceptance of the revised Terms.
Contact Information
If you have questions about these Terms and Conditions, please contact our support team through the official Lumen website or app.